Welcome to RideRevive Auto Care. Please read these Terms of Service ("Agreement") carefully before booking an appointment. By scheduling, booking, or accepting any mobile automotive, marine, or powersports detailing services from RideRevive Auto Care ("Company," "we," "us," or "our"), you ("Customer," "Client," or "you") explicitly agree to be legally bound by the terms and conditions outlined below.If you do not agree to all terms within this Agreement, you must not book or proceed with our services.
1. Introduction, Legal Agreement, & Authority to Bind
Contractual Binding: This Agreement constitutes a legally binding contract between RideRevive Auto Care and the Customer. Booking a service online, via text, email, phone, or in person establishes your full consent to these terms.
Authority to Bind / Ownership: By booking our services, you explicitly affirm that you are either the registered legal owner of the vehicle/vessel or that you have received express legal authority from the owner to contract the work and permit our technicians to operate on the property.
Age Requirements: You must be at least 18 years of age or the legal age of majority in your jurisdiction to book services.
Modifications: RideRevive Auto Care reserves the right to modify, amend, or update these terms at any time without prior notification. The terms active at the exact time of your service completion will dictate any legal outcomes.
Payment Terms & Conditions
Bookings are charged upon completion of the service requested. RideRevive Auto Care accepts cash, debit and, Credit Card. Any Card Declined will lead RideRevive Auto Care to ask the customer to find a solution for the payment of the service provided. RideRevive Auto Care will start a collection process 24 hours after getting the customer’s Credit Card refused.
2. Booking, Cancellations, & Mobile Logistics
Card-on-File and Deposits: To secure an appointment slot, a valid credit card may be kept on file via our secure online payment portal. Certain specialized or high-ticket details may require a non-refundable booking deposit, which will be applied directly toward your final invoice.
Cancellation & Rescheduling Windows: We require a minimum of 48 hours' notice for any cancellations or rescheduling requests.
Fees for Late Cancellation & No-Shows:
- If you cancel or reschedule with less than 24 hours' notice, you may be charged a fee equal to 25% of the estimated service cost.
- If our technician(s) arrives at the designated location and cannot perform the service due to client-side restrictions—including, but not limited to: inability to access the vehicle, lack of required keys, code/gate access failures, refusal of entry by property management, or the client failing to appear within 15 minutes of our arrival—it will be treated as a "No-Show" and you will be billed for 25% of the scheduled service amount.
Arrival Windows: Due to the unpredictable logistics of mobile service—including traffic, equipment maintenance, and fluctuating completion times for prior clients—all scheduled times are considered estimated arrival windows (e.g., a 1-to-2-hour window). RideRevive Auto Care is not liable for delayed arrivals but will make reasonable efforts to communicate schedule updates via text or phone.
Right of Refusal: We reserve the absolute right to refuse or halt service to any customer or vehicle on-site due to safety hazards, unworkable environmental conditions, extreme vehicle conditions not disclosed during booking, or adversarial behavior.
3. Weather, Environmental, & Force Majeure Policies
Inclement Weather Clause: To guarantee the quality of our work and the safety of our technicians, certain services might not be performed during inclement weather. This includes rain, snow, high winds, or temperatures below 40°F (4.5°C) or above 100°F (37.7°C).
Rescheduling Protocols: If weather forces a delay, RideRevive Auto Care reserves the right to reschedule your service to the next available clear day without any penalty to the customer. Deposits will remain fully transferable to the new date.
Shelter Exemptions: If the customer provides a fully enclosed, climate-controlled workspace (such as a heated residential garage or commercial bay) with adequate clearance, services may proceed as planned despite outdoor weather conditions.
Force Majeure: RideRevive Auto Care is released from liability for any failure to perform arising from events beyond our control, including natural disasters, regional water restrictions, severe equipment failures, or government mandates.
4. Property Access, Utility Requirements, & Local Regulations
On-Site Utilities Access (Non-Mandatory): RideRevive Auto Care operates premium mobile rigs equipped with onboard water tanks and power generators. Access to your water or electricity is NOT mandatory. However, the Customer acknowledges that in rare instances where an onboard tank or power supply runs low due to an unusually demanding job, our technicians may request temporary access to an exterior residential water spigot or standard electrical outlet purely as an emergency backup.
Workspace Safety & Clearance: The Customer must provide a safe, flat, stable working environment (such as a private driveway or designated parking area) with at least 5 feet of clear workspace around the entire perimeter of the vehicle/vessel. We will not service vehicles parked on busy public roads or hazardous inclines.
HOA & Property Management Compliance: The Customer assumes 100% responsibility for ensuring that mobile detailing is permitted by their homeowners' association (HOA), apartment complex management, or commercial landlord. The Customer agrees to cover any fines, penalties, or property management ejections incurred during the service window.
Bystander Safety: For safety reasons, all children, pets, and bystanders must remain completely clear of the active work zone, high-pressure equipment, electrical cords, and professional-grade chemical products while our technicians are operating.
5. Vehicle Preparation, Keys, & Unattended Service
Personal Property Removal: The Customer must remove all personal items, valuables, electronics, firearms, car seats, and large debris/trash from the vehicle prior to our arrival. RideRevive Auto Care is not responsible for the loss, damage, or accidental disposal of items left inside the vehicle.
Child Car Seat Liability: For strict legal and safety reasons, our technicians will not remove, reinstall, or adjust child safety seats under any circumstances. If a car seat is left inside the vehicle, we will clean around it as safely as possible, but the interior beneath it will remain unserviced.
Key Hand-Off Protocols: The Customer must ensure the vehicle keys are made available to the technician at the start of the arrival window.
Unattended Service / "Lock-and-Leave" Policy: If you choose not to be physically present while the service is performed, you must notify us in advance and provide clear instructions for key retrieval (e.g., a secure lockbox or mailbox). You explicitly release RideRevive Auto Care from all liability for the vehicle’s security once the service is complete, the vehicle is locked, and the keys are left in your designated drop spot.
6. Vehicle Condition, Surcharges, & Hazardous Materials
Estimates vs. Final Pricing: All online or over-the-phone pricing quotes are starting baselines calculated for vehicles in standard, average condition. Final pricing is subject to adjustment upon a physical on-site inspection by our technician.
Severe Soil Surcharges: Vehicles exhibiting excessive pet hair, heavy mud/grease, severe trash accumulation, or deep staining are subject to automatic, mandatory surcharges to account for the extra time and materials required.
Hazardous Materials: RideRevive Auto Care prioritizes staff health and safety. We will not clean vehicles containing hazardous bio-wastes, including but not limited to human/animal feces, vomit, blood, mold infestations, rodent droppings, or drug paraphernalia. If such substances are discovered mid-service, work will halt immediately, and the customer will be billed for work completed up to that point plus a hazardous disruption fee.
Mechanical & Battery Failure Disclaimer: Because doors, trunks, and hoods must remain open for extended periods during an interior detail, vehicle batteries can occasionally drain. RideRevive Auto Care is not liable for battery failure, pre-existing mechanical defects, electrical faults, or a vehicle's failure to start or shift gears during standard cleaning procedures.
7. Specialized Vehicle Disclaimers (Marine & Powersports)
Marina and Dock Access: For boat, jet ski, or personal watercraft (PWC) details, the Customer is solely responsible for procuring marina access, slip permissions, gate codes, or guest passes. Any vendor entry fees levied by a marina will be added directly to the Customer's final invoice.Estimates vs. Final Pricing: All online or over-the-phone pricing quotes are starting baselines calculated for vehicles in standard, average condition. Final pricing is subject to adjustment upon a physical on-site inspection by our technician.
Hull, Gelcoat, & Paint Degradation: Marine vessels subjected to harsh sun and water environments often experience severe oxidation. The Customer acknowledges that deep gelcoat scratches, heavy weathering, or failing bottom paint may be structurally uncorrectable, and agrees that RideRevive Auto Care is not liable for structural degradation uncovered during deep cleaning.Severe Soil Surcharges: Vehicles exhibiting excessive pet hair, heavy mud/grease, severe trash accumulation, or deep staining are subject to automatic, mandatory surcharges to account for the extra time and materials required.
Powersports & Off-Road Electronics: When servicing motorcycles, tricycles, ATVs, or Side-by-Sides (SxS), RideRevive Auto Care utilizes professional pressure washing equipment. While we take maximum precautions, we are not liable for water intrusion or damage to aftermarket electronics, exposed marine/off-road audio systems, custom light bars, or fragile vinyl wraps not installed to factory specifications.Hazardous Materials: RideRevive Auto Care prioritizes staff health and safety. We will not clean vehicles containing hazardous bio-wastes, including but not limited to human/animal feces, vomit, blood, mold infestations, rodent droppings, or drug paraphernalia. If such substances are discovered mid-service, work will halt immediately, and the customer will be billed for work completed up to that point plus a hazardous disruption fee.
8. Premium Service Disclaimers (Ceramic Coatings & Paint Correction)
Paint Correction Limitations: Paint correction is the mechanical leveling of clear coat to remove swirls and scratches. The Customer understands that deep scratches penetrating the clear coat or factory paint defects cannot be safely removed without risking complete clear coat failure. RideRevive Auto Care reserves the right to halt paint correction on any panel showing dangerously thin paint levels.Paint Correction Limitations: Paint correction is the mechanical leveling of clear coat to remove swirls and scratches. The C
Ceramic Coating Critical Cure Windows: If a premium ceramic coating is applied to your vehicle, you must strictly adhere to the manufacturer's post-care requirements to avoid ruining the coating:
- The 1-Day Window: The vehicle/vessel must not be driven or exposed to water, rain, dew, or moisture for a minimum of twenty-four (24) hours following application.
- The 1-Week Window: The vehicle must not undergo any form of washing, soap exposure, or physical friction/agitation for a minimum of seven (7) days following application.
Product Manufacturer Warranty Terms: RideRevive Auto Care applies high-tier ceramic coatings. The long-term durability and performance warranty parameters are dictated exclusively by the product manufacturer. You can review the complete, legally binding warranty rules, terms, and exclusions directly on the manufacturer's official page at https://www.suncoatusa.com/view-warranty-terms. The Client understands that failure to perform required periodic maintenance washes or annual check-ups as outlined by the manufacturer will completely void the warranty.
CARFAX Verification: You grant RideRevive Auto Care express permission to submit your vehicle’s Vehicle Identification Number (VIN) and service details to CARFAX to officially document the application of your certified coating, enhancing your vehicle’s recorded history.
9. Comprehensive Liability Waivers & Limitations
Pre-existing Damage Waiver: RideRevive Auto Care is completely released from liability for any pre-existing wear and tear, including but not limited to rock chips, clear coat failure, sun-faded plastics, oxidized paint, torn leather seams, cracked vinyl, or peeling aftermarket window tint.
Fragile or Aging Components: Standard interior deep-cleaning requires specialized pressure, heat, and scrubbing. We are not liable for the breakage of dry-rotted plastic knobs, aging dashboard components, loose interior clips, factory emblem adhesive failures, or headliners that are already sagging or ungluing.
Engine Bay Detailing Risks: Engine bay detailing involves high-pressure water and specialized degreasers. By requesting an engine bay detail, the Customer assumes all risk regarding water intrusion into sensitive factory sensors, alternators, or aftermarket electrical modifications.
Maximum Liability Cap: To the maximum extent permitted by applicable law, the total cumulative financial liability of RideRevive Auto Care for any and all claims, damages, losses, or legal causes of action (whether in contract, tort, or negligence) arising out of or related to our services shall be strictly capped at and limited to the total dollar amount actually paid by the Customer for that specific detailing service.
10. Quality Assurance & Complaint Resolution
Post-Service Walkaround: Immediately upon completion of the service, the technician will invite the Customer to conduct a physical joint-inspection walkaround of the vehicle to verify that the work meets standard expectations.
The 24-Hour Dispute Window: If a defect, missed area, or problem is identified, it should ideally be brought to the technician's attention on the spot. If a legitimate service omission is found later, the Customer must file a detailed report with photos within a strict 24-hour dispute window from the time of service completion.
Attendance Forfeiture Clause: If the Customer chooses not to be physically present to perform the joint walkaround inspection with our technician at the exact time of service completion, the 24-hour dispute window is ENTIRELY VOIDED. By failing to attend the completion hand-off, the Customer permanently waives and forfeits all rights to dispute the quality of the service, file claims for missed areas, or allege service-related property damages.
Right to Remedy: In the event of a valid, documented complaint filed within an active 24-hour window, RideRevive Auto Care reserves the first right to remedy. We must be given the opportunity to physically inspect the vehicle and re-perform or correct the deficient service before any third-party repairs are sought or partial refunds are considered.
11. Payments, Fees, Financials, & Gift Cards
Immediate Payment Obligation: All invoices and service fees are due and payable immediately upon the completion of services rendered. Our technicians cannot leave the job site until payment has been successfully processed, unless prior written commercial billing terms have been established.
Late Payment Penalties: If payment processing fails, or if an invoice is left open, late payment penalties, administrative recovery fees, and interest charges calculated at the maximum legal rate allowed under state law will begin accruing immediately on a daily basis until the balance is paid in full.
Payment Processing: All digital transactions are handled via Stripe. Your data is encrypted and managed strictly under Stripe’s secure privacy standards.
Gift Cards & Vouchers: Gift certificates purchased through RideRevive Auto Care are non-refundable, cannot be redeemed for cash, and must be used within any state-mandated expiration periods.
12. Marketing, Media, & Intellectual Property
Photo and Video Release: The Customer grants RideRevive Auto Care full permission to take digital photographs and video footage of the vehicle/vessel before, during, and after the service. We reserve the right to use these media assets for marketing, social media promotions, educational materials, or internal insurance records. We pledge to make reasonable efforts to digitally blur out or obscure your license plate numbers to protect your privacy.
Website Intellectual Property: All content, graphics, custom vehicle icons, shield graphics, logos, layouts, and text copy hosted on our booking pages or official website remain the exclusive intellectual property of RideRevive Auto Care and are protected under copyright laws.
13. Boilerplate Legal Protections & Indemnification
Governing Law & Jurisdiction: This Agreement, and all legal matters or disputes arising from it, shall be governed by, interpreted, and enforced strictly in accordance with the laws of the State of Idaho. Any formal legal proceedings must be filed exclusively in a court of competent jurisdiction located in Boise, Idaho.
Third-Party Indemnification: The Customer agrees to defend, indemnify, and hold harmless RideRevive Auto Care, its owners, officers, employees, and subcontractors from and against any and all third-party claims, liabilities, losses, damages, fines, or legal expenses (including attorneys' fees) arising out of or related to the service (including disputes with HOAs, landlords, angry co-owners, or parking enforcement).
Severability: If any single clause, sentence, or section of this Agreement is found by a court of law to be invalid, illegal, or completely unenforceable, that specific component shall be severed, and its removal shall have absolutely no effect on the validity or enforceability of the remaining clauses, which will stay 100% active and legally binding.
Entire Agreement: This written document constitutes the entire, absolute legal agreement between RideRevive Auto Care and the Customer. It completely supersedes and replaces any prior verbal promises, text messages, direct messages, or informal written statements made by any representative of the company.